DELVE Has An Immediate Recruitment For A Qualified Candidates To Fill The Following Job Opportunity In Poland

Who We Are:

• DELVE is a Performance Media Agency focused on helping clients grow their customer base by integrating the power of Tech & Data in Media. We act as one highly functioning team that is powered by our professional “Fire in the Belly”, with a passion for creating exceptional value by delighting our clients and creating an engaging work environment for our team members.
• We deliver digital marketing management, first-party data science and consulting, and adtech/martech systems integration & reselling on a global scale. We connect the dots between data and technology in media by identifying our clients' super fans, deterministically finding more of them, and converting them online in the most effective way.

• DELVE has been recognized as Built In Colorado’s “Best Places to Work” for the past three years in a row. Our culture emphasizes professional development in an environment where everyone can have an impact. We are passionate about seeing our team through self-care, family, community, and (of course) career growth. As a privately owned company, we don’t get caught in red tape, instead, we pave a path of growth for those with a passion to succeed professionally.
• DELVE is a fast-paced company with proven success with high-profile global customers such as UNICEF, International Rescue Committee, Virgin Voyages, Gerber Life Insurance, Apple Leisure Group, Orange, and Hebe.
• Headquartered in Boulder, Colorado, DELVE also has offices in Warsaw and Minsk, as well as team members in 10 other countries.

What You Will Do:

We are seeking a Platform Success Strategist who will be responsible for overseeing the successful implementation and ongoing support of Google Marketing Platform tools and Amazon DSP. You will work closely with various business units and clients, defining strategies, processes, and reporting frameworks to ensure platform success.

Principal Duties:

• Troubleshoot complex issues with DELVE’s partners, Google and Amazon.
• Ensure fulfillment of support obligations and SLA to licensed clients.
• Plan, prepare, and deliver training sessions to clients and internal teams.
• Conduct ad hoc online meetings with licensed clients.
• Create technical content pieces tailored to clients’ and internal teams’ needs.
• Oversee and handle support tickets from both clients and internal teams.
• Collaborate with internal teams to deliver outstanding customer service in various projects.
• Mentor interns and junior peers.
• Document and ensure compliance with internal and cross-departmental processes.

Who You Are:

You are strongly determined to achieve your career goals through hard work, initiative, and resourcefulness. You are a life-long learner seeking ongoing improvement with a growth mindset and are willing to go outside of your comfort zone. You focus on solving the most important problems to achieve the greatest impact and are willing to build trust by putting aside ego and embracing collaboration.

You take pride in achieving objectives and delivering results—both individually and as part of a team. You value self-awareness, seeking feedback to improve your performance. You want an “unfair advantage” and are excited about collaborating with your team in-office at least 3 days a week.

What You Bring:

• Strong English communication skills (B2 or higher).
• Good technical and strategic understanding of the Google Marketing Platform (Display & Video 360, Campaign Manager 360, Search Ads 360)/Google Ads.
• 3+ years of experience with the Google Marketing Platform/Google Ads.
• Ability to lead complex, cross-functional problem-solving initiatives.
• Strong client-facing and internal verbal and written communication skills.
• Exceptional problem-solving skills and attention to detail, with the ability to manage multiple projects and priorities in a fast-paced environment.

Additional experience / skills (optional):

• Knowledge of Google Analytics 4 is a big plus.
• Knowledge of DSPs & Ad Servers other than DV360 and CM360 is a plus.
• Experience with cross-functional projects in ClickUp, Wrike, or other project management tools.
• Background in digital agencies (ideally, technical support).

What DELVE Offers:

• Work schedule: 10 am - 6 pm.
• Generous employee referral bonuses.
• Hybrid working model: In-office on Tuesdays, Wednesdays, Thursdays, with the option to work from home on Mondays and Fridays.
• Ownership of your work and responsibility to make things happen, with the opportunity to make a real difference.

• An exciting global business in the data science/ad-tech sector.
• A culture that emphasizes honesty, collaboration, growth, and personal responsibility.
• A competitive salary and opportunities for career growth.
• A promote-from-within culture, where you have the chance to define your career path.